Screen popping in the desktop app

CRM screen popping needs permission to open a new tab on its own. In the installed desktop app those permissions sit behind the app's own menu rather than the Chrome address bar.

1. Open the ellipsis menu at the top right of the app and click App Info.

The App Info option in the Connect desktop app ellipsis menu

2. Check the permissions listed here.

The permissions listed in the App Info panel

3. Click Settings to see the full list.

The Settings button in the App Info panel

4. Click More settings and permissions.

The More settings and permissions link

5. Set both Pop-ups and redirects and Intrusive ads to Allow for connect.cosoft.co.uk.

Pop-ups and redirects and Intrusive ads both set to Allow