Conferencing

You can turn a call you're already on into a conference by calling a third person and then merging them in. Connect places that second call separately, and the two only join when you merge them, so you get a chance to speak to the person before they're added.

1. During a call, click Add participant.

The Add participant button on an active call

2. Start typing the name or number of the person you want to add.

Entering a number in the add participant field

3. Either finish typing the full number, or pick the person from the search results.

Choosing a contact from the add participant search results

4. Click Start conference.

The Start conference button

5. Connect calls the person you chose.

Connect placing the call to the second participant

6. Once they answer, click the plus button to merge them into the call.

The plus button that merges the second call into a conference

7. You're now in a conference with both people.

An active conference call with two participants