Getting Started
Choose a Connect platform
You can run Connect in Google Chrome at connect.cosoft.co.uk, or install it as a desktop app. Both have the same features. The desktop app keeps Connect in its own window, separate from the rest of your browsing.
Installing the Connect desktop app
Go to connect.cosoft.co.uk in Chrome. This won't work in other browsers. You should see an install icon at the right-hand end of the address bar. Click it and follow the prompts.
If the icon isn't there, log in to Connect in Chrome and you'll find an install link under the avatar menu at the top right.
Setting your Click to Dial options
If you use the Connect Click to Dial browser extension, check its options so calls are placed through the platform you want.
Logging in to Connect
You can log in with either a Microsoft or a Google account.
1. Go to the login page.
2. Choose a login provider. The example below uses Microsoft.
3. Check the permissions Connect is asking for.
- Contacts, so you can search and call your contacts from Connect.
- Calendar, so you can see your calendar in Connect and update your iPECS presence from your calendar events.
4. Click Accept to continue.
5. Enter your licence key. This links your user to your organisation, and you only need to do it once.
6. Choose softphone mode or phone control mode.
- Softphone mode turns Connect into your phone, so you make and take calls in the app.
- Phone control mode drives your desk phone from Connect.
7. Click the Continue as button, which shows your name, to log in. If your Microsoft email address matches one of your iPECS users, that's all you need to do.
8. If your user isn't found, or you want to log in as a different user, enter your iPECS username and password instead.
Logging in with Google
The flow is the same, except you'll see the Google sign-in and consent screens rather than Microsoft's.
