Click to Dial

Click to Dial is a Chrome extension that lets you call phone numbers you come across on any web page, without copying them into Connect first. Install it from the Chrome Web Store.

Dialling numbers

Click to Dial scans the pages you visit for anything that looks like a valid phone number.

Dial icon

Where it finds one, it adds a phone icon next to the number. Click the icon to dial through Connect.

A phone icon added next to a phone number on a web page

Right-click menu

Sometimes the icon doesn't appear, either because the number isn't in a format Click to Dial recognises or because the page won't let the extension modify its text.

When that happens, select the number, right-click it and choose Call ... using Connect.

The Call using Connect option in the Chrome right-click menu

Configuration options

Click the Connect Click to Dial icon in the Chrome toolbar to reach the options. If the icon isn't visible, click the Extensions icon and pin Connect Click to Dial.

  • The Dial options control where calls are placed. If you're not sure, install the Connect desktop app and have Click to Dial use that. It suits most people.
  • Switch to Connect when you receive a call is off by default, to avoid pulling you away from what you're doing. Turn it on and your most recent Connect tab comes to the front whenever a call arrives.
The Click to Dial extension options

Placing calls from a URL (advanced)

Click to Dial works by opening a special Connect URL. You can use the same URL yourself, from your own applications or from third-party ones, to place calls from outside Connect.

The extension isn't required for this. If you do have it installed, it intercepts these links and places the call according to your Dial option, whether that's the browser, a popup window or the desktop app.

The URL is:

https://connect.cosoft.co.uk/make-call/<number to dial>

Example usage

In HTML, that's an ordinary anchor:

<a href="https://connect.cosoft.co.uk/make-call/07700900000">Dial 07700 900000</a>

International format works too:

<a href="https://connect.cosoft.co.uk/make-call/+447700900000">Dial 07700 900000</a>

To place the call in the Connect desktop app rather than your default browser, use the app's own URL scheme instead:

<a href="web+ipecsconnect:make-call/07700900000">Dial 07700 900000</a>
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